Welcome to Italian Global Service. We are committed to protecting your personal data and respecting your privacy in accordance with Regulation (EU) 2016/679, commonly known as the General Data Protection Regulation (GDPR), and applicable Italian data protection laws.

This Privacy Policy explains how personal data is collected and processed through the website https://italianglobalservice.com .

1. Data We Collect

Information you voluntarily provide

• Name
• Email address
• Telephone number
• Company name
• Information submitted through contact forms

Information collected automatically

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of access
• Pages visited
• Referring website

2. Purpose of Processing

We may process personal data for the following purposes:

• Responding to enquiries submitted through the website
• Providing information about our services
• Managing pre-contractual or contractual communications
• Ensuring the security and proper operation of the website
• Complying with legal and regulatory obligations
• Improving website performance and user experience

3. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases under Article 6 of the GDPR:

• Your consent
• Performance of a contract or pre-contractual measures requested by you
• Compliance with legal obligations
• Our legitimate interest in maintaining the security, functionality and integrity of the website

4. Contact Forms

When you contact us through a form on the website, we collect the information you choose to provide in order to respond to your request.

Personal data submitted through contact forms will not be used for marketing purposes unless you have provided separate and explicit consent.

5. Comments

If comments are enabled, when visitors leave comments on the website, we may collect the data shown in the comments form, together with the visitor’s IP address and browser user agent string, to help detect spam and protect the website.

An anonymised string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy is available at https://automattic.com/privacy/ .

After approval of your comment, your profile picture may be visible publicly in connection with your comment.

6. Media

If you upload images to the website, you should avoid uploading images that contain embedded location data, including EXIF GPS data. Visitors may be able to download images from the website and extract location data from them.

7. Cookies

The website may use technical cookies necessary for its operation and, where applicable, preference, analytics or other non-essential cookies.

Cookies may be used to:

• Remember user preferences
• Maintain user sessions
• Improve website functionality
• Protect the website from abuse and fraudulent activity
• Collect statistical information about website usage

Where required by applicable law, non-essential cookies will be installed only after obtaining the user’s consent.

Users may manage or withdraw their cookie preferences through the cookie consent tool available on the website, where implemented.

8. Login and Account Cookies

If the website includes user accounts or a login area, temporary and functional cookies may be used to verify whether the browser accepts cookies and to save login information, account preferences and screen display settings.

Login cookies may remain active for a limited period or longer when the “Remember Me” option is selected. Logging out removes the relevant login cookies.

9. Embedded Content from Other Websites

Pages on this website may include embedded content, such as videos, maps, images, articles or social media content.

Embedded content from third-party websites behaves in the same way as if the visitor had directly visited the third-party website.

These third parties may:

• Collect personal data
• Use cookies or similar technologies
• Embed additional tracking technologies
• Monitor interactions with the embedded content

The processing performed by third-party providers is governed by their own privacy policies.

10. Data Sharing

We do not sell or rent personal data.

Personal data may be shared, where necessary, with parties that assist us in operating and maintaining the website, including:

• Hosting providers
• IT and website maintenance providers
• Security and anti-spam service providers
• Professional consultants
• Public authorities where required by law

These recipients process personal data only to the extent necessary to perform their services or comply with legal obligations.

11. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where such transfers occur, they will be carried out in accordance with Articles 44 to 49 of the GDPR and on the basis of appropriate safeguards, such as adequacy decisions or Standard Contractual Clauses approved by the European Commission.

12. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Contact form submissions may be retained for the time necessary to manage and respond to the request and, where necessary, to protect our legal rights.

If comments are enabled, comments and their metadata may be retained indefinitely to recognise and approve follow-up comments automatically.

Technical and security logs may be retained for a limited period necessary to ensure website security, investigate incidents and prevent misuse.

13. Your Rights

Under Articles 15 to 22 of the GDPR, where applicable, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to the processing of your personal data
• Request data portability
• Withdraw your consent at any time
• Lodge a complaint with the competent data protection supervisory authority

The withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

14. Automated Spam Detection

Visitor comments, form submissions or other website interactions may be checked through automated spam detection and website security services.

15. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

However, no online system or data transmission method can guarantee absolute security.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, organisational or technical changes.

Updates will be published on this page together with the revised “Last updated” date.

17. Contact

For questions about this Privacy Policy or the processing of personal data, please contact us using the contact details available on:

https://italianglobalservice.com